Comments on: Recognition or Entitlement? http://www.jenny-the-headhunter.com/recognition-or-entitlement/ Your Friendly Singapore Headhunter Agency Sun, 29 Aug 2010 12:38:17 +0000 http://wordpress.org/?v=2.9.2 hourly 1 By: Derek Irvine, Globoforce http://www.jenny-the-headhunter.com/recognition-or-entitlement/comment-page-1/#comment-136 Derek Irvine, Globoforce Mon, 30 Nov 2009 21:40:02 +0000 http://www.jenny-the-headhunter.com/?p=307#comment-136 Great post. One thing that should be clarified (and resolves many of the problems of linking reward to performance) is the "currency" used for recognition. By their very nature, cash rewards (or bonuses) are a problem as cash quickly becomes an entitlement and is easily confused with (or subsumed by) compensation. If the goal is to recognize above and beyond efforts of employees then recognition with a different “currency” than the cash used in compensation must be applied. That’s where strategic recognition comes in — giving a different currency for recognition with clearly defined and oft-repeated reasons deserving of recognition — to ensure employees know when they are being PAID vs. being REWARDED. I've found that when recognition programs devolve into an entitlement, they also often become competitive -- exactly the opposite of what truly appreciative recognition should accomplish. I wrote a great deal more on this in a blog post here: http://globoforce.blogspot.com/2009/02/are-you-creating-culture-of-entitlement.html Great post. One thing that should be clarified (and resolves many of the problems of linking reward to performance) is the “currency” used for recognition. By their very nature, cash rewards (or bonuses) are a problem as cash quickly becomes an entitlement and is easily confused with (or subsumed by) compensation. If the goal is to recognize above and beyond efforts of employees then recognition with a different “currency” than the cash used in compensation must be applied. That’s where strategic recognition comes in — giving a different currency for recognition with clearly defined and oft-repeated reasons deserving of recognition — to ensure employees know when they are being PAID vs. being REWARDED.

I’ve found that when recognition programs devolve into an entitlement, they also often become competitive — exactly the opposite of what truly appreciative recognition should accomplish. I wrote a great deal more on this in a blog post here: http://globoforce.blogspot.com/2009/02/are-you-creating-culture-of-entitlement.html

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